At NQ School Photography we want to ensure your school’s photography day is easy for everyone involved. To help, we've prepared answers to the most Frequently Asked Questions.
At NQ School Photography we want to ensure your school’s photography day is easy for everyone involved. To help, we've prepared answers to the most Frequently Asked Questions.
If you have lost your order form, generally the school office will have spare forms within 7 days of the photo shoot. You can also email us at info@nqsp.com.au or phone us on 4035 5388 to obtain your shootkey to order online.
We accept most forms of payment from cash & online credit card payments to Direct Deposit. Please note we do not accept AMEX.
Sibling photos (only students attending that school) can be taken on school photo day.
Both parents are welcome to order online or through the order forms delivered to the school. Please indicate on the order form for whom the order is intended.
We pride ourselves on delivering your photos quickly and aim to have your order delivered to the school within 4-6 weeks of photo day. This depends on proofing turnaround times and delivery times, particularly to remote schools.
School staff will distribute photo packages. This can take several days to complete. If other students have received their package, but your child has not, please wait 3 working days before forwarding the details to: info@nqsp.com.au
Please contact our office to discuss your concerns. You may return your photos to us within 14 days of delivery for a full refund.
This money-back guarantee does not extend to any packages that are missing prints or are damaged in any way. Refunds cannot be given on digital products.